Original article Microeconomics

Reducing risk in the optimization of business processes through crowdsourcing

Todor Branzov - Institute of Mathematics and Informatics at BAS
Krassimira Ivanova - Institute of Mathematics and Informatics at BAS
Received: 06 Jun 2022
Revised:
Published:
Downloads: 0
Citations: 0
Issue 3/2019
JEL L86 D26 D85
DOI https://doi.org/10.56497/etj1964303

Abstract

An original approach is described that can be used in the analysis and assessment of the applicability of the concept of crowdsourcing during the optimization of business processes in organizations. The approach is based on the application of standardized techniques in conceptual modeling used in computer science and on the business process modeling used in management science. The main objective is to reduce the specific risks associated with the lack of a universally accepted universal definition and classification of the different variants of the phenomenon of crowdsourcing. The main elements of the approach and the theoretical foundations on which it is based are presented, and three examples are given in order to illustrate its application.

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